Privacy Policy

1. Introduction

This Privacy Policy describes how Multiload ("we", "our", or "us") collects, uses, and protects your information when you use our video sharing and distribution platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide

• Account information (username, email address, password)
• Profile information (display name, bio, profile picture)
• Video content and associated metadata (titles, descriptions, tags)
• Social media account credentials for platform integration
• Communication with our support team

2.2 Information We Collect Automatically

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system, IP address)
• Log files and analytics data
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Social media platform data (when you connect your accounts)
• Authentication services (OAuth tokens, profile data)
• Analytics and performance data from integrated platforms

3. How We Use Your Information

We use your information to:

• Provide and maintain our video sharing services
• Process and distribute your content to connected platforms
• Authenticate and manage your account
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Send service-related notifications and updates
• Analyze usage patterns and service performance
• Comply with legal obligations and protect our rights

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Your Consent

When you explicitly authorize us to share information with third-party platforms (TikTok, Instagram, YouTube, etc.) for content distribution.

4.2 Service Providers

With trusted third-party service providers who assist us in operating our platform, such as cloud storage providers, analytics services, and payment processors.

4.3 Legal Requirements

When required by law, legal process, or to protect the rights, property, or safety of Multiload, our users, or others.

4.4 Business Transfers

In connection with any merger, sale of assets, or acquisition of our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Secure data centers and infrastructure
• Employee training on data protection practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests
• Consent withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, but disabling cookies may affect some functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete your personal information, except where retention is required by law.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For Terms of Service, please visit our Terms of Service page.